Read our FAQs!

Click here for our Studio Policies

We would like to extend our warmest welcome to you as a new member of our SWERVE community. SWERVE is an inclusive, generous community of the heart, fostering a non-competitive atmosphere that allows each person to feel comfortable and be themselves. Our instructors will exercise your mind, body, and spirit. Below is some helpful information on member benefits, prices, and policies. If you have any questions please feel free to ask one of our friendly staff members!

Click an item below to see more info for a specific frequently asked question
What’s the cancellation policy?

For regular classes, there is a strict 1 hour cancellation policy, where your class will not be refunded. If you have a class series, one class will be removed from that series. If you have a membership class for that day will be forfeited. Cancellation policies still apply to clients who make a reservation within the cancellation window. If you are having trouble cancelling class in the MindBody app simply call the desk who will be able to help – they cannot cancel the class for you after class has started.

What’s the deal with parking?

We have a lot in front with 16 spaces, which are shared with the other units in the building. Parking on West 3rd Street is metered and costs $2/hour. Meters accept coins and cards. Sweetzer, La Jolla, Blackburn and West 1st Street all have 1-2 hour parking available free of charge. Read the signs, especially in regard to street cleaning. There is a $6 lot across the street at W 3rd and La Jolla.

Does SWERVE have a locker room and or shower facilities?

Yes. SWERVE has changing rooms available where you can store your belongings, and though there are cubbies to store your things, there are no lockable spots for your items. SWERVE has a shower in one of it’s 3 bathrooms, which is first come, first served. We offer towels, shampoo, conditioner, body wash and lotion. It’s not bougie, but it’s convenient and wonderful.

Do I need to wear workout shoes for class or a gym workout?
Yes, unless you are taking yoga, meditation, YBB or another barefoot dance class. Medical exemptions are also permitted with documentation of such.
I’m with ClassPass. Are some policies different for me?
Yes. Because of the integration with ClassPass system and their policies, we cannot sign you up as a walk in. You must sign yourself up for class no later than 5 minutes before class time through ClassPass via mobile device. Please reserve in advance. We cannot allow you to take class once ClassPass has closed registration. We don’t have the ability to sign you in. We hate to see anybody walk away, please sign up prior to the 5 minute cut off.

Sometimes you’ll see that a class has more spaces available on our live scheduler than shown on the ClassPass site. We dedicate a percentage of spaces to ClassPass clients, the rest are for SWERVE members. If a class shows as full on ClassPass, but there are spaces available, ClassPassers are welcome to buy a single SWERVE class. It’s fast and easy.

At SWERVE, we honor our agreement with ClassPass. We encourage you to honor your agreement with ClassPass, as well. Please don’t ask to be marked present for a class you don’t plan to attend. It is unethical. Thank you for understanding.

What if the instructor changes for a class that I have pre-registered for?

Trainers are subject to change without notice. We post substitutions as quickly as possible. We DO NOT give refunds or early cancels due to a teacher change. As soon as a substitute is secured, all pre-registered clients are automatically notified by email.

I’m recovering from an injury. Should I take class at SWERVE®?

It would be better to sign up for private training with one of SWERVE’s excellent trainers, to help know what works in your rehabilitation, but your various injuries can be worked around and movements can be modified according to your needs. Please let your instructor know about your injuries so they may make suggestions and exemptions in instructing you to keep up with the rest of the group. You are encouraged to work at your pace and with your own limitations.

I’m pregnant. Can I still workout at SWERVE®?
Congratulations! You can probably do many of our workouts, but don’t take any of our Abs and Core based classes. Let your trainer or instructor know how far along you are, so you can be guided to slow down and modify.
Latest News
Keep up with us by subscribing to the SWERVE Newsletter! Make sure that your contact info and email are up to date with us at the desk, and in your MindBody account (where you signup online or more easily in the App on your phone). Updates on changes to the class schedule, workshops, free classes and other special offers all come direct to your inbox. We do not share your personal information with any other parties and your info is used solely by SWERVE. To sign up for the news be sure to reply to the newsletter confirmation email that is sent to you upon subscribing. Join our Facebook group and get the insider scoop on all things SWERVER or follow us on Twitter.

Facts You Need to Know:

  • Be early. It is disruptive to the teacher and other students if you enter the studio after sessions have begun. If you must be late, please note, there is a 15 minute cut off.  DO NOT ASK to have an exception made for you, classes are 40-55 minutes and you have already missed 15 minutes and likely a very important warm up period.
  • There is also a 15 minute leeway for classes, if you find yourself in a class that is just not for you, make your way to the desk within 15 minutes of it starting to organize a more fitting class.
  • Please no perfumes or colognes.
  • Turn off all phone ringers. No talking on your phone in class or in the gym – please go outside to make or take calls.
  • We are not responsible for lost or stolen items.
 

Policies

Class Payment

We accept cash, checks (payable to SWERVE® – must provide valid ID), Visa, or Mastercard. $8 minimum for credit card charges. Unfortunately we cannot accept Diners or Amex cards.
Link here for Intro Offers.
All gym club, class memberships & packages are non-transferable & non-returnable. No returns, holds or freezes.
A returned check fee of $30 will be assessed for any checks that are rejected by the payees bank.

Package Extensions and Membership Freezes

Packages are non transferable, non returnable, and do expire at the time specified upon activation. This is notated on your receipt (which is automatically emailed to you) and on the printed class schedule. If you have a class package (5, 10 or 15 class series) and your package expires with unused classes, an extension may be purchased to reactivate your expired classes. Extensions are $10 for 7 days or $16 for 14 days and can be purchased at the desk. There are no holds or freezes for packages.

Memberships are different. Monthly auto-renew memberships have all the benefits of being a member, plus the huge discount in pricing. 1 Class per day Memberships have the privilege of allowing a suspension (for example for travel) for 14 day minimum/3 month maximum, using weekly increments (with at least 7 days advance written notice). Please note that suspensions are not offered for the 4 and 8 classes per month memberships.

In special circumstances of injury, a review may be granted only with a doctor’s memo citing a health condition or injury and specifying dates of injury, inactivity and inability to workout. Please note, a doctor’s memo does not guarantee a package extension and a review may take up to 2 weeks. Nonetheless, we guarantee you a fair and honest review. We want you to be well and healthy.  Working out at SWERVE is one of the best ways to improve your overall health and well being and it is our purpose to help you become stronger and and healthier. Please email your query to jackie@swervestudio.com

Reservation and Cancellation Policy

Most of SWERVE’S® classes are available for drop in sign-up although it is helpful for the instructors and studio if you preregister. Please arrive 5-10 minutes early to ensure easy sign in and being on time for class. Please pay for all classes BEFORE going into the studio we cannot credit you to ‘try before you buy’. You can call SWERVE® ahead of time to reserve your spot in these classes OR you can sign up online.  For regular classes, there is a strict 1 hour cancellation policy, where your class will not be refunded. If you have a class series, one class will be removed from that series. If you have a membership class for that day will be forfeited. Cancellation policies still apply to clients who make a reservation within the cancellation window.

Workshop Reservations & Cancellations

Registration for Workshops must be booked and paid in advance. Cancellations must be made 12 hours prior to the workshop start time. No shows and cancellations made less than 12 hours prior to the workshop start time will not be refunded.

Return Policy
Exchanges for clothing & boutique items are only available within 14 days of purchase and must be accompanied by a receipt. Garment must be in new condition with original tags attached. Any returns are for STORE CREDIT ONLY. All sale items are final. All services are non-returnable.
Class Schedule, Cancellation & Substitutions
The class schedule is subject to change, for most current substitutions or cancellations, check online or call the studio. If there is an unplanned cancellation or substitution that occurred after you have pre-reserved the class, cancellation policies will not apply.
Signing into Classes
Whether you’ve signed up online, have a package or are purchasing a drop in class, you must always sign in to class at the front desk. Arrive early as sometimes a line can form. If you don’t keep track of your account online, it’s a good idea to periodically check your account status with the front desk worker. It is the client’s responsibility to keep track of owed classes & exp. dates, however Swerve will try to help you as much as we can. Keeping your contact info updated is the best way to ensure that you will be able to receive email reminders & notifications about your account status.
Signing Up for a Class Online
Easy online pre-sign ups are available through our website. Follow the links to “sign up now” on the class schedule. Once you have created an account online, you can access your purchase & visit history, keep track of expiration dates and remaining classes. You can also purchase classes, series, pkgs & gift certificates, sign up & pay for workshops and shop for clothes! This is a great way to save time before class & to ensure that you have a spot in the class! Just remember that there’s a 24 hr. cancellation policy for most pre-sign ups. Don’t forget to sign in at the front desk when you arrive at Swerve, just check the “Online” box if you signed up via the web.
What's A Package? What's A Membership?

Packages are pre-paid groups of classes that are discounted when budgeted into a finite time frame. You receive a discount on each class, because you agree to use all of the classes consistently before the expiration date. Packages are perfect for frequent users who want the benefit of a discount but don’t want the long-term committment of a membership.

If you’re taking about 1 class every 2 weeks, the 5-pack is for you. Each pre-paid class costs $20 and you have plenty of time to rest between workouts. These classes must be used within 2 months, before expiring.

If you’re taking about 1 class a week, the 10-pack is a good choice for you. Each class costs $17 and you still have plenty of time to rest and even take 2 weeks off during the 3 month active period.

If you want a bigger discount and you’re taking about a class a week, the 15-pack is for you. Each class costs $17, you still have loads of time to rest and still take a week off during the 4 month activiation period.

Memberships are for people who work out more than once a week or are not afraid of commitment to get a good deal. The discount is huge, and you get the bonus of towel rental and water refills, but commitment is required. 1 Class per day Memberships allow you to workout 7 times a week for $6 a class. This is obviously a great deal. The 4 and 8 classes per month Memberships break down to less than $15 per class.  In order to get these deals, along with all of the other benefits of membership, a 6-month commitment is required.

Gym Time

Get your workout in SWERVE’s gym. Maximum capacity 12.

Our Gym and Desk open 30 minutes before the first class of the day and close 30 minutes after the start of our last class. Gym hours are subject to change without notice. Please call ahead if this is a concern to you (323) 782-0741 or check our online schedule.

Priority use goes to private trainers. Shoes & shirt are required. Please go outside if you need to make a call. No children under 12 years permitted in the gym, minors under 16 years must be supervised by an adult.

PRIVATE TRAINING: Our gym hosts private trainers with a wide variety of specialties and backgrounds, including Pilates, kick boxing, and weight training. If you are interested in private training at SWERVE, either stop by the front desk or email jackie@swervestudio – you can purchase a first time session for $35 and after answering a couple of questions will be matched with the trainer that best suits your needs.

Personal Belongings
Swerve provides cubbies in both the gym and studio to store your personal items during your workout. Swerve is not responsible for lost or stolen items. Do not leave belongings in the dressing room during last class of day as the gym side will be closed by the time the class ends. SHOWER: Swerve clients are welcome to use the shower after their workout. We do provide shampoo, conditioner, body wash, hair dryer & bath towels for your use. Please be mindful of time spent in the shower if others are waiting & be sure to return your used towels to the dirty hamper just outside of the dressing room. Please do not wear fragrances to Swerve as some clients are sensitive. MATS: Complimentary mats are avail. for your use or you may bring your own. Spray & wipes are available to clean your mat prior to use if you wish to, please wipe down your mat after use. We encourage you to bring a towel or rent one. TOWEL SERVICE: Towel service is included with the following packages: Unlimited classes, Goddess, Gym club, and private training clients. If you would like to purchase towel service, 30 days unlimited towel use can be added to your account for $5. You can also purchase towel service a la carte at $1 per towel. WATER: Bottled water is avail in the Swerve store for a fee. Or better yet, do the green thing & bring your reusable water bottle for a $1 water fill-up or $10/month unlimited refills. There is no drinking fountain at Swerve, so plan accordingly.
Class Etiquette

Please keep in mind that the instructor is in charge of decision-making during the class. Music, air temp, line formation, etc. are all up to the instructor. Please respect their authority, they have put a lot of work into developing their class and everything considered is for the students greatest benefit. If you have any requests or suggestions you are always welcome to bring them up to the teacher at the end of class or to the front desk staff. Our classes are not formatted for children and there is no childcare at Swerve. Minors 12-16yrs. may only take class with special prior permission from the instructor and must be supervised by an adult. Children under 12 are not permitted in the studio. Pets are not permitted.

If You're Late...
Please do your best to arrive early to Swerve in order to allow adequate time to park & check in at the front desk. If you are 5-10 minutes late, please DO NOT enter the class if students are meditating or sitting with eyes closed until/unless you are waved in by the instructor. Please proceed to the back of the room, or a spot designated by the instructor. Be sure to give your body adequate time to warm up to avoid injury. For the safety of our students and out of respect for our teachers & the flow of class, anyone arriving later than 15 minutes after the class start time will not be admitted.
Parking
Parking in L.A. can be challenging, the busy business district around our studio is no exception. Be sure to read the posted signs before parking your car. If you are lucky enough to find a spot in our shared parking lot below Swerve, we kindly ask that you make your space available to the next client promptly after your class.

SWERVE offers personality and belonging.
You belong here.

Curious to find out more?
Ask us anything you want!