Read our FAQs!
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We would like to extend our warmest welcome to you as a new member of our SWERVE community. SWERVE is an inclusive, generous community of the heart, fostering a non-competitive atmosphere that allows each person to feel comfortable and be themselves. Our instructors will exercise your mind, body, and spirit. Below is some helpful information on member benefits, prices, and policies. If you have any questions please feel free to ask one of our friendly staff members!
What’s the cancellation policy?
For regular classes, there is a strict 1 hour cancellation policy, where your class will not be refunded. If you have a class series, one class will be removed from that series. If you have a membership class for that day will be forfeited. Cancellation policies still apply to clients who make a reservation within the cancellation window. If you are having trouble cancelling class in the MindBody app simply call the desk who will be able to help – they cannot cancel the class for you after class has started.
What’s the deal with parking?
We have a lot in front with 16 spaces, which are shared with the other units in the building. Parking on West 3rd Street is metered and costs $2/hour. Meters accept coins and cards. Sweetzer, La Jolla, Blackburn and West 1st Street all have 1-2 hour parking available free of charge. Read the signs, especially in regard to street cleaning. There is a $6 lot across the street at W 3rd and La Jolla.
Does SWERVE have a locker room and or shower facilities?
Yes. SWERVE has changing rooms available where you can store your belongings, and though there are cubbies to store your things, there are no lockable spots for your items. SWERVE has a shower in one of it’s 3 bathrooms, which is first come, first served. We offer towels, shampoo, conditioner, body wash and lotion. It’s not bougie, but it’s convenient and wonderful.
Do I need to wear workout shoes for class or a gym workout?
I’m with ClassPass. Are some policies different for me?
Sometimes you’ll see that a class has more spaces available on our live scheduler than shown on the ClassPass site. We dedicate a percentage of spaces to ClassPass clients, the rest are for SWERVE members. If a class shows as full on ClassPass, but there are spaces available, ClassPassers are welcome to buy a single SWERVE class. It’s fast and easy.
At SWERVE, we honor our agreement with ClassPass. We encourage you to honor your agreement with ClassPass, as well. Please don’t ask to be marked present for a class you don’t plan to attend. It is unethical. Thank you for understanding.
What if the instructor changes for a class that I have pre-registered for?
Trainers are subject to change without notice. We post substitutions as quickly as possible. We DO NOT give refunds or early cancels due to a teacher change. As soon as a substitute is secured, all pre-registered clients are automatically notified by email.
I’m recovering from an injury. Should I take class at SWERVE®?
It would be better to sign up for private training with one of SWERVE’s excellent trainers, to help know what works in your rehabilitation, but your various injuries can be worked around and movements can be modified according to your needs. Please let your instructor know about your injuries so they may make suggestions and exemptions in instructing you to keep up with the rest of the group. You are encouraged to work at your pace and with your own limitations.
I’m pregnant. Can I still workout at SWERVE®?
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Facts You Need to Know:
- Be early. It is disruptive to the teacher and other students if you enter the studio after sessions have begun. If you must be late, please note, there is a 15 minute cut off. DO NOT ASK to have an exception made for you, classes are 40-55 minutes and you have already missed 15 minutes and likely a very important warm up period.
- There is also a 15 minute leeway for classes, if you find yourself in a class that is just not for you, make your way to the desk within 15 minutes of it starting to organize a more fitting class.
- Please no perfumes or colognes.
- Turn off all phone ringers. No talking on your phone in class or in the gym – please go outside to make or take calls.
- We are not responsible for lost or stolen items.
Policies
Class Payment
We accept cash, checks (payable to SWERVE® – must provide valid ID), Visa, or Mastercard. $8 minimum for credit card charges. Unfortunately we cannot accept Diners or Amex cards.
Link here for Intro Offers.
All gym club, class memberships & packages are non-transferable & non-returnable. No returns, holds or freezes.
A returned check fee of $30 will be assessed for any checks that are rejected by the payees bank.
Package Extensions and Membership Freezes
Packages are non transferable, non returnable, and do expire at the time specified upon activation. This is notated on your receipt (which is automatically emailed to you) and on the printed class schedule. If you have a class package (5, 10 or 15 class series) and your package expires with unused classes, an extension may be purchased to reactivate your expired classes. Extensions are $10 for 7 days or $16 for 14 days and can be purchased at the desk. There are no holds or freezes for packages.
Memberships are different. Monthly auto-renew memberships have all the benefits of being a member, plus the huge discount in pricing. 1 Class per day Memberships have the privilege of allowing a suspension (for example for travel) for 14 day minimum/3 month maximum, using weekly increments (with at least 7 days advance written notice). Please note that suspensions are not offered for the 4 and 8 classes per month memberships.
In special circumstances of injury, a review may be granted only with a doctor’s memo citing a health condition or injury and specifying dates of injury, inactivity and inability to workout. Please note, a doctor’s memo does not guarantee a package extension and a review may take up to 2 weeks. Nonetheless, we guarantee you a fair and honest review. We want you to be well and healthy. Working out at SWERVE is one of the best ways to improve your overall health and well being and it is our purpose to help you become stronger and and healthier. Please email your query to jackie@swervestudio.com
Reservation and Cancellation Policy
Most of SWERVE’S® classes are available for drop in sign-up although it is helpful for the instructors and studio if you preregister. Please arrive 5-10 minutes early to ensure easy sign in and being on time for class. Please pay for all classes BEFORE going into the studio we cannot credit you to ‘try before you buy’. You can call SWERVE® ahead of time to reserve your spot in these classes OR you can sign up online. For regular classes, there is a strict 1 hour cancellation policy, where your class will not be refunded. If you have a class series, one class will be removed from that series. If you have a membership class for that day will be forfeited. Cancellation policies still apply to clients who make a reservation within the cancellation window.
Workshop Reservations & Cancellations
Registration for Workshops must be booked and paid in advance. Cancellations must be made 12 hours prior to the workshop start time. No shows and cancellations made less than 12 hours prior to the workshop start time will not be refunded.
Return Policy
Class Schedule, Cancellation & Substitutions
Signing into Classes
Signing Up for a Class Online
What's A Package? What's A Membership?
Packages are pre-paid groups of classes that are discounted when budgeted into a finite time frame. You receive a discount on each class, because you agree to use all of the classes consistently before the expiration date. Packages are perfect for frequent users who want the benefit of a discount but don’t want the long-term committment of a membership.
If you’re taking about 1 class every 2 weeks, the 5-pack is for you. Each pre-paid class costs $20 and you have plenty of time to rest between workouts. These classes must be used within 2 months, before expiring.
If you’re taking about 1 class a week, the 10-pack is a good choice for you. Each class costs $17 and you still have plenty of time to rest and even take 2 weeks off during the 3 month active period.
If you want a bigger discount and you’re taking about a class a week, the 15-pack is for you. Each class costs $17, you still have loads of time to rest and still take a week off during the 4 month activiation period.
Memberships are for people who work out more than once a week or are not afraid of commitment to get a good deal. The discount is huge, and you get the bonus of towel rental and water refills, but commitment is required. 1 Class per day Memberships allow you to workout 7 times a week for $6 a class. This is obviously a great deal. The 4 and 8 classes per month Memberships break down to less than $15 per class. In order to get these deals, along with all of the other benefits of membership, a 6-month commitment is required.
Gym Time
Get your workout in SWERVE’s gym. Maximum capacity 12.
Our Gym and Desk open 30 minutes before the first class of the day and close 30 minutes after the start of our last class. Gym hours are subject to change without notice. Please call ahead if this is a concern to you (323) 782-0741 or check our online schedule.
Priority use goes to private trainers. Shoes & shirt are required. Please go outside if you need to make a call. No children under 12 years permitted in the gym, minors under 16 years must be supervised by an adult.
PRIVATE TRAINING: Our gym hosts private trainers with a wide variety of specialties and backgrounds, including Pilates, kick boxing, and weight training. If you are interested in private training at SWERVE, either stop by the front desk or email jackie@swervestudio – you can purchase a first time session for $35 and after answering a couple of questions will be matched with the trainer that best suits your needs.
Personal Belongings
Class Etiquette
Please keep in mind that the instructor is in charge of decision-making during the class. Music, air temp, line formation, etc. are all up to the instructor. Please respect their authority, they have put a lot of work into developing their class and everything considered is for the students greatest benefit. If you have any requests or suggestions you are always welcome to bring them up to the teacher at the end of class or to the front desk staff. Our classes are not formatted for children and there is no childcare at Swerve. Minors 12-16yrs. may only take class with special prior permission from the instructor and must be supervised by an adult. Children under 12 are not permitted in the studio. Pets are not permitted.